Dubai workers can claim their rights legally: Workers in Dubai have started following the proper legal procedures to preserve and claim their legal rights, an official of the police’s...“Dubai Police have been working closely with workers through different platforms and extensive awareness campaigns at camps that have helped workers protect their rights and claim their salaries. This has reduced the probabilities of workers resorting to unlawful methods,” he said.
‘Workplace Stress — A Collective Challenge’ was the theme chosen this year by the ILO for the annual campaign, and Lt Colonel Al Helli explained how delays in giving workers their wages was found to be the top cause for stress at work worldwide.This stress, he said, might cause workers to refrain from carrying out their jobs or tasks. But in the UAE, this is no longer the case, as the workers now trust their concerns would be addressed and issues resolved legally, he said.
“Through our electronic platform, free line (launched in 2005), and smart app, workers have not had to resort to illegal approaches and have been able to fully understand the country’s laws. They simply lodge their complaints and get immediate responses for any of their enquiries. We realised that in the previous years, when such issues used to surface, it was because workers were not fully aware of how they can claim their rights.”
In addition to that, he said, police patrols visit workers’ camps to assess their situation and to ensure their workplace conditions are up to the standards. Brochures are also distributed in different languages at camps.
Between 2010 and 2014, the number of complaints received through these services increased significantly. In 2014, there were 233 group complaints and 1,174 individual complaints, but only 35 workers refused to work until their wages were given.
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